About Our Rates & Services
NOAH IT, LLC provides the highest level of service to each of our clients. We take pride in our work and seek to exceed your expectations of quality and service. Our technicians carry industry recognized certifications including the MCSE and A+ certifications.

Our work is warranted for 30 days from delivery of service. Your satisfaction is our highest priority.


As a courtesy to our clients, we have compiled a list of our most frequently requested computer services and their estimated rates. NOAH IT is among the few professional IT support firms in the region which makes such rate information publicly available. Our estimated rates are based on real-world experience and assume standard circumstances. NOAH IT's technicians will make every effort to deliver a service at the estimated rate. However, some circumstances may warrant additional time. In such circumstances our technicians will alert you as soon as possible of a rate difference and seek your permission before starting or continuing the project. Our standard rate is $100.00/hour.

We are pleased to offer services to non-profit organizations at the reduced rate of $90.00/hour.

Service contracts are available and offer many benefits such as guaranteed response time and reduced rates.

Please note, NOAH IT provides an extensive range of computer services. If the computer service you are seeking is not listed below, please contact us. We will be happy to discuss your IT needs with you and compile a customized estimate.


Crash Recovery
Diagnostic
Virus & Spyware Removal
PC Setup
System and Hard Drive Optimization
Hardware Installation
Computer Cleaning
Secure Wireless Internet Setup
Secure Wireless Network Setup
Wireless Security Audit and Configuration
Traditional Secure Network Setup
Windows Installation
Windows Upgrade
Training


Crash Recovery: $600.00 Includes Replacement Hard Drive
NOAH IT's Crash Recovery service goes far beyond similar services offered by other support firms. If you have experienced a hard drive failure or an unrecoverable Windows crash, we will work tirelessly to recover your system.

Hard drive failures and Windows crashes are potentially catastrophic events. Whether you have lost access to your financial data or family photos, NOAH IT understands the value of your data and computer access and is ready to help.

NOAH IT'S Crash Recovery Service Includes:
  • Initial Onsite Diagnosis of Crash
  • Recovery of Critical Data
  • Replacement of Failed Hard Disk Drive as Necessary
  • Reinstallation of Windows & Installation of Critical Updates
  • Reinstallation of Standard Applications Including Microsoft Office
  • Reconfiguration of Email Service
  • Transfer of Recovered Data to New Hard Drive
  • Reconfiguration of Printer Access
  • Complimentary Setup of Standard Backup Plan
In the event that your data is unrecoverable by typical means, we will refer you to a specialized data recovery service - NOAH IT will only charge you for diagnosis of the issue.
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Diagnostic - $100.00
Whether your computer is running slow, turning off unexpectedly, or freezing, a diagnostic can help determine the cause. A NOAH IT technician will run advanced diagnostics on your computer to identify hardware and general software issues. Once the diagnostics are complete you will be provided with a written report of our findings. NOAH IT's technicians use industry leading diagnostics utilities to perform these tests.
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Virus & Spyware Removal: Starting at $100.00 Available Online
Computers infected by viruses and spyware typically run slower than usual and may crash or lockup frequently. Other symptoms include frequent pop-ups and homepage and website redirection. Spyware infections also leave computer users susceptible to identity and credit card theft. A technician will conduct comprehensive spyware and virus scans of your computer, removing any detected spyware or viruses. We will also advise you on preventing future infections and evaluate your current protection.
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PC Setup - $200.00
New PCs often require basic setup and configuration before use. To help you make the most out of your PC, a NOAH IT technician will perform the following tasks, as needed:
  • Complete the OEM (Original Equipment Manufacturer) Windows Installation
  • Install Critical Updates
  • Attach Necessary Plugs and Cables
  • Install a Surge Protector or UPS and Configure (hardware not included)
  • Activate Installed Software Such as Microsoft Office
  • Setup Your Computer for Internet Access
  • Connect and Configure Access to One Printer
  • Create User Profiles
  • Setup Email Accounts
  • Assist with Basic Customization of the Desktop
  • Provide Hints and Tips for the Use of Your New Computer
  • Advise on a Standard Backup Plan
  • Other PC Setup Services Available Upon Request at Our Standard Hourly Rate

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System and Hard Drive Optimization: $200.00 Onsite / $150.00 Online
A technician will determine if your computer is automatically running unwanted programs. Reducing the amount of programs which automatically run at startup can significantly increase your computers performance. Additionally, we will help you identify and remove unwanted files and programs from your hard drive to free space. We will also determine if your computer is properly updated and we will defragment your hard drive as needed.
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Hardware Installation: $100.00
A NOAH IT technician will install a compatible internal device such as a sound card, or an external device, such as an external hard drive. Once installed, we will test the device to ensure its operability. Hardware not included.
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Computer Cleaning: $100.00
Accumulated dust particles may cause electrical shorts and overheating of your computer, significantly reducing its lifespan. A NOAH IT technician will safely remove dust from inside and outside your computer. Additionally, the technician will clean your monitor or laptop screen with approved cleaning products and remove dust and other buildup from your keyboard and mouse.
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Secure Wireless Internet Setup: $200.00 Hardware Included (Wireless Router)
Wireless Internet access reduces or completely eliminates the need to plug your computer into a wall data jack. For laptop users, this lets you access the Internet practically anywhere in your office. To achieve this level of mobility, a NOAH IT technician will install a wireless router in an optimal location within your office. The technician will then configure the wireless router to provide secure Internet access to desktop or laptop computers within your office. Finally we will provide instructions on connecting to your wireless router and provide hints and tips aimed at keeping your wireless network secure. DSL or Cable Internet connection required.
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Secure Wireless Network Setup: $250.00 Hardware Included (Wireless Router)
This service expands our Wireless Internet Setup solution, providing wireless file sharing in addition to wireless Internet access. Wireless networking reduces or completely eliminates the need to plug your computer into a wall data jack. For laptop users, this lets you access the Internet and shared files practically anywhere in your office. To achieve this level of mobility, a NOAH IT technician will install a wireless router in an optimal location within your office. The technician will then configure the wireless router to provide secure Internet and/or file access to desktop or laptop computers within your office. Finally we will provide instructions on connecting to your wifi network and provide hints and tips aimed at keeping your wireless network secure. DSL or Cable Internet connection required.
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Wireless Security Audit and Configuration: $100.00 - $200.00
Wireless networks provide a great level of convenience, but when improperly configured they leave you wireless network open for use by practically anyone. Unsecured wireless networks can lead to illegal use of your Internet connection, unauthorized access of your files, and can result in slow Internet connectivity. A NOAH IT technician will initially audit your network to determine its security level. If your wireless network is found to be secure you will be advised and charged only for the audit. Should we find that your wireless network is not secure, we will reconfigure your wireless router and desktop or laptop computers for secure access. The technician will provide instructions on accessing your secure network along with hints and tips aimed at keeping it secure.
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Traditional Secure Network Setup: $300.00 Hardware Included (Router)
Access the Internet from any computer in your house and share files between computers. A NOAH IT technician will install a standard firewall enhanced router, as needed, to create a traditional (wired) network within your office. We will then configure desktop or laptop computers within your office to securely share files and access the Internet. Finally, the technician will provide instructions on using your network and provide hints and tips aimed at keeping the network secure. DSL or Cable Internet connection required. This service assumes that our technicians will use existing data jacks to create the wired network. If you require a wired networkdo not have data jacks installed throughout your office, please ask us about network cabling for your office.
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Windows Installation: $250.00
A NOAH IT technician will install Windows 7 on one computer that meets recommended system requirements. All critical updates will be installed. Software not included.
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Training - 1 Hour: $100.00 Onsite / $75.00 Online
A NOAH IT technician will provide professional, courteous training on the topic of your choice, from basic computer use to advanced use of Microsoft Outlook. NOAH IT does not offer QuickBooks training.
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